Services

THREE PILLARS

Professional Services

Our team of engineers and consultants are highly skilled, experienced and very capable of delivering new solutions and improving existing deployments

More Info

Support Services

Our Servicedesk is available for 24×7 monitoring and fault resolution to ensure your customers’ networks always have service

 
More Info

Cloud Telephony

Accessible to businesses of any size, our hosted Universe solution provides your company the latest telephony technology. There are no limits on how many users.

More Info

PROFESSIONAL SERVICES

Benefits

We focus on helping organisations effectively use communications technology and applications to drive productivity and growth while mitigating risk and reducing costs for communications solutions. Gaining the benefits of new technologies is not without challenges. You need to keep costs low, ensure that solutions are supporting business goals, and innovate with as little disruption as possible—all while trying to integrate with legacy applications and upgrade disparate platforms in a continually evolving environment. Our professional services range from initial planning and design communications consulting services to seamless implementation, to integration and ongoing optimisation.

As and when you need them

We understand the need to regularly tune and adjust your network and applications. Many of our services are available as either a single, one-time engagement or as part of our continuous performance services, which gives you repeated, periodic access to professional analysis and guidance. No matter which you choose, Amtech helps ensure your organisation gets the most out of your communications investment.

Recipe to Success

With decades of experience, Amtech’s professional services portfolio are designed to enhance your business efficiency and productivity, ensuring return on your investment. From cost savings, productivity gains and competitive advantage to improved customer experience, Amtech professional services and consultancy helps you get the results you need to keep your organisation successful.

More Info

SUPPORT SERVICES

Benefits

Using our support solutions ensures that any issues can be easily logged, dealt with in a timely manner, and means users get updated with the progress of their request at regular intervals. Incidents can be raised via telephone or email and all cases are given unique reference numbers so they can be tracked from registration to resolution. Monthly reports on these statistics can be generated and discussed in service review meetings. We offer many different customised service level agreements as we understand that each company has their own specific business drivers and priorities. Our service support function follows the ITIL service delivery methodology.

Your personal dream team

Do you currently have the right skilled employees to meet this requirement? Are you willing to invest in training them to a sufficient level to meet and exceed the business’s user requirements? And ultimately – is there sufficient budget to allow this? Amtech are here to help with a managed services offerings. Our managed services are flexible and scalable, designed to meet customer needs and keep pace with change. We can provide a full managed solution, remote monitoring solution, provide technical resources to work onsite alongside your staff or a tailored solution that works best for you.

Remote Control

Our remote network monitoring solutions utilise Solarwinds; the industry leading network and application monitoring solution. We can configure alerts, thresholds and indicators to notify us of a variety of differing events and scenarios and then react to them in a timely manner keeping you informed at all times.

More Info

CLOUD TELEPHONY

Do you want to start communicating with your employees and customers from any device, any platform and from any location IMMEDIATELY?

Through the latest cloud-based technology, your team can be equipped and ready to deliver professional grade communications in just a few days as opposed to on premise solutions that require weeks and months of planning. You won’t need your own dedicated IT team to support you as we provide a fully managed solution, rolling out new features won’t take a huge investment in new technology and, best of all, it will easily scale with the size of your business. All of this can be provided on a per user per month basis. Interested?

More Info

 

Speak with one of the team today by calling us on 0330 6600 538 or arrange a time for your free consultation by clicking the ‘Book Now’ button below.