Privacy Policy

Last updated: 6 August 2026

1. Introduction

Amtech Business Solutions Limited respects your privacy and is committed to protecting the personal information collected through this website.

This Website Privacy Policy explains how we collect, use, store and protect personal information when you:

• Visit amtech.uk.com

• Submit an enquiry or consultation request

• Communicate with us using the contact details provided on the website

• Manage your cookie preferences

• Interact with features, links or content available through the website

For the purposes of UK data protection law, Amtech Business Solutions Limited is the data controller for personal information collected directly through this website.

2. Scope of this policy

This policy applies specifically to personal information collected through amtech.uk.com.

It does not necessarily cover personal information processed by Amtech Business Solutions Limited in connection with:

• Customer contracts

• Managed IT or communications services

• Technical support services

• Supplier relationships

• Employment or recruitment

• Business administration outside the website

Where another privacy notice applies to a particular service or relationship, that notice will take priority for the relevant processing.

3. Contact details

The website is operated by:

Amtech Business Solutions Limited

Suite 17 Thatcham House
Turners Drive
Thatcham
Berkshire
RG19 4QD
United Kingdom

For questions about this policy or the use of your personal information, please contact:

Email: hello@amtech.uk.com

4. Personal information we collect

The personal information we collect depends on how you use the website.

Information you provide through website forms

When you submit an enquiry or request a consultation, we may collect:

• Your name

• Your business or organisation name

• Your telephone number

• Your email address

• Your business address

• Information about the services you are interested in

• Details included within your enquiry

• Any other information you choose to provide

Please avoid including sensitive personal information within a general website enquiry unless it is necessary for us to respond.

Information you provide when contacting us

When you contact us by email or telephone using the details displayed on the website, we may collect:

• Your contact details

• The content of your communication

• Information required to respond to your enquiry

• Records of our correspondence

Information collected automatically

When you visit the website, certain technical information may be collected automatically by our website, hosting provider, security services or analytics tools.

This may include:

• Your Internet Protocol address

• Browser type and version

• Device type

• Operating system

• General geographic location

• Pages visited

• Time and date of visits

• Referring website or source

• Website navigation and interaction information

• Error, performance and security information

• Cookie identifiers and consent preferences

Some of this information may not identify you directly. However, it may still be treated as personal information when it can be linked to you or your device.

5. How we use your personal information

We may use information collected through the website to:

• Respond to enquiries and consultation requests

• Provide information about our services

• Contact you about a request you have submitted

• Take steps at your request before entering into a contract

• Operate, maintain and improve the website

• Understand how visitors use the website

• Measure website performance

• Identify and correct technical problems

• Protect the website against fraud, misuse, malicious activity and security threats

• Maintain records of communications

• Comply with legal and regulatory obligations

• Establish, exercise or defend legal claims

• Manage your cookie and privacy preferences

We will not use personal information collected through the website for purposes that are incompatible with those described in this policy unless we have a lawful reason to do so.

6. Our lawful bases

Under the UK General Data Protection Regulation, we must have a lawful basis for using personal information.

Depending on the circumstances, we may rely on the following lawful bases.

Consent

We may rely on your consent when:

• You choose to accept analytics, functionality or marketing cookies where consent is required

• You specifically agree to receive a particular communication

• You voluntarily provide information for a clearly explained purpose that requires consent

You can withdraw your consent at any time. Withdrawing consent will not affect processing that took place before the withdrawal.

Contract and steps before a contract

We may process your information when it is necessary to:

• Respond to a request for a quotation or consultation

• Discuss services you have asked about

• Take steps at your request before entering into an agreement

• Provide a website related response connected with an existing agreement

Legitimate interests

We may process personal information where it is necessary for our legitimate interests or those of another organisation, provided those interests are not overridden by your rights and freedoms.

Our legitimate interests may include:

• Responding to business enquiries

• Operating and improving the website

• Understanding website performance

• Maintaining website and network security

• Preventing fraud and misuse

• Keeping appropriate records

• Protecting our legal rights

• Managing and developing our services

Where we rely on legitimate interests, we consider whether the processing is necessary and proportionate and whether your rights override those interests.

Legal obligation

We may process or retain personal information where necessary to comply with a legal or regulatory obligation.

7. Cookies and similar technologies

The website uses cookies and may use similar technologies such as pixels, scripts, tags and local storage.

Cookies are small files or pieces of information stored on or accessed from your device when you visit a website.

Types of cookies

The website may use the following categories of cookies.

Strictly necessary cookies

These cookies are required for the website to operate properly. They may support security, form functionality, network management, accessibility and cookie preference management.

Strictly necessary cookies may be used without consent where permitted by law.

Analytics and performance cookies

These cookies help us understand how visitors use the website, which pages are visited and whether technical problems occur.

Where consent is required, these cookies will only be used after you have accepted them.

Functionality cookies

These cookies support additional website features and may remember choices you make.

Where required by law, these cookies will only be used with your consent.

Marketing cookies

The website may use marketing or advertising technologies to measure campaigns or understand how visitors arrive at the website.

Where consent is required, these technologies will not be used unless you have accepted them.

Managing your preferences

When you first visit the website, you may be shown a cookie consent banner that allows you to accept, reject or manage relevant cookie categories.

You can change or withdraw your consent through the cookie settings available on the website.

You can also control cookies through your browser settings. Blocking certain cookies may affect how parts of the website operate.

More detailed information about individual cookies, their providers, purposes and expiry periods should be displayed through the website’s cookie consent tool or separate cookie information.

8. Website forms

Information entered into a website form is used to process and respond to your request.

Submitting a form does not automatically add you to a general marketing list unless this is clearly explained and you have been given an appropriate choice where required.

You are responsible for ensuring that information submitted through a form is accurate and that you have permission to provide any personal information relating to another person.

9. External support platforms

The website may contain a link to an external support or service desk platform.

Information submitted directly through an external platform is processed through that platform and may also be processed by Amtech in connection with the support request.

Before submitting information through an external platform, you should review any privacy information provided on that platform. External platforms may act as independent controllers or as processors acting on behalf of Amtech, depending on the service and circumstances.

10. Sharing your personal information

We do not sell personal information collected through the website.

We may share personal information with trusted third parties where this is necessary for the purposes described in this policy.

These third parties may include:

• Website hosting providers

• Website developers and maintenance providers

• IT and security service providers

• Form and email delivery providers

• Analytics and performance service providers

• Cookie consent management providers

• Customer relationship management providers

• External support platform providers

• Professional advisers, including accountants, insurers and solicitors

• Regulators, law enforcement agencies and public authorities where disclosure is required or permitted by law

• A purchaser, investor or adviser involved in a proposed sale, restructuring or transfer of the business or its assets

Third parties processing personal information on our behalf are required to protect it and use it only for the agreed purposes.

11. International transfers

Some website service providers may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the information remains protected.

These steps may include:

• Transferring information to a country covered by UK adequacy regulations

• Using an approved international data transfer agreement

• Using the UK Addendum to approved contractual clauses

• Applying other safeguards permitted by UK data protection law

You may contact us for further information about the safeguards used for relevant international transfers.

12. How long we keep personal information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

• The nature of the information

• The purpose for which it was collected

• Whether an enquiry develops into a customer relationship

• Legal, regulatory, tax, accounting or insurance requirements

• The need to resolve disputes or protect legal rights

• Website security and technical requirements

As a general guide:

• Website enquiries that do not develop into a customer relationship may normally be retained for up to 24 months after the last meaningful communication

• Technical and security logs may normally be retained for up to 12 months, unless a longer period is required to investigate an incident

• Cookie information is retained for the periods displayed within the cookie consent tool

• Consent records may be retained for as long as necessary to demonstrate compliance

• Information connected with a customer relationship may be retained under a separate customer or business retention process

We may retain information for longer where required by law or where necessary in connection with a complaint, dispute, investigation or legal claim.

13. How we protect your information

We use appropriate technical and organisational measures designed to protect personal information against:

• Unauthorised access

• Accidental loss

• Unlawful use

• Alteration

• Disclosure

• Destruction

These measures may include access controls, security monitoring, software updates, encrypted connections, backups and restrictions on who can access personal information.

No website or electronic communication system can be guaranteed to be completely secure. You should take care when deciding what information to send through a website form or by email.

14. Your data protection rights

Depending on the circumstances and the lawful basis used, you may have the following rights.

Right of access

You may ask for confirmation that we process your personal information and request a copy of that information.

Right to rectification

You may ask us to correct personal information that is inaccurate or complete information that is incomplete.

Right to erasure

You may ask us to delete your personal information in certain circumstances.

Right to restrict processing

You may ask us to restrict how we use your personal information in certain circumstances.

Right to object

You may object to processing based on legitimate interests in certain circumstances.

You have an absolute right to object to the use of your personal information for direct marketing.

Right to data portability

Where processing is based on consent or contract and carried out by automated means, you may have the right to receive relevant information in a structured, commonly used and machine readable format.

Right to withdraw consent

Where we rely on consent, you may withdraw it at any time.

Rights relating to automated decisions

You may have rights relating to decisions made solely through automated processing where those decisions have legal or similarly significant effects.

The website does not ordinarily use personal information to make solely automated decisions that produce legal or similarly significant effects.

15. Exercising your rights

To exercise a data protection right, contact:

hello@amtech.uk.com

Please describe the information or processing concerned so that we can respond appropriately.

We may ask for information to confirm your identity before fulfilling a request. This helps ensure that personal information is not disclosed to someone who is not entitled to receive it.

There is normally no fee for exercising a data protection right. However, a reasonable fee may be charged, or a request may be refused, where permitted by law.

We will respond within the period required by applicable data protection law.

16. Complaints

Please contact us first if you have concerns about how personal information has been handled. We will take your concerns seriously and will try to resolve them.

You also have the right to complain to the Information Commissioner’s Office, the United Kingdom’s independent data protection regulator.

Making a complaint to us does not affect your right to complain to the Information Commissioner’s Office.

17. Links to other websites

The website may contain links to websites, platforms or services operated by other organisations.

We are not responsible for the privacy practices, security or content of external websites. When you follow an external link, the organisation operating that website will normally be responsible for explaining how it uses your information.

You should review the privacy policy of each external website before submitting personal information.

18. Children’s information

This website is intended for businesses and professional users. It is not directed at children, and we do not knowingly use the website to collect personal information from children.

If you believe a child has submitted personal information through the website, please contact us so that we can take appropriate action.

19. Changes to this policy

We may update this Website Privacy Policy when:

• The website changes

• New forms, tools or service providers are introduced

• Our use of personal information changes

• Data protection laws or regulatory guidance change

The latest version will be published on this page. The date at the top of the policy shows when it was last updated.

20. Contact us

For questions, concerns or requests relating to this Website Privacy Policy, contact:

Amtech Business Solutions Limited

Email: hello@amtech.uk.com

Address: Suite 17 Thatcham House, Turners Drive, Thatcham, Berkshire, RG19 4QD, United Kingdom