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Integrating Legacy Systems with Unified Communications and Collaboration

Addressing the struggle and fears that IT specialists have when it comes to integrating unified communications with legacy systems 

When it comes to changing your IT systems and how they work, naturally, there is an air of trepidation about the process. What if it doesn’t work? What if we lose client data? What if a new way of working will require hours upon hours of new training? All legitimate concerns but all unfounded with the way Unified Communications works.  

However, have you considered the possibility of integrating unified communications and allowing it to work with your legacy system and settings? It’s entirely possible and will give you the best of both worlds. 

Are You Working Around Your System? 

The beauty of being experts in your field is that you can make the seemingly impossible, possible. When it comes to legacy software and hardware, you may think that you can’t fix it to meet modern standards and so need to adapt the way you work around your system rather than the other way around. 

This causes several issues. For starters, it makes you and your business less than flexible, causing you to work in ways which aren’t efficient, causing both a loss in both time and money. Productivity is also severely impacted, as your systems should be built to work with you, not against you. There are always various reasons as to why an IT setup was originally built a certain way and it’s a problem that needs addressing so that the business can move forward with the time. 

What Happens If Your Legacy System is Integral and Difficult to Work With? 

If you have a legacy system in place that, whether down to hardware or software, is impossible to replace completely, either in one go or over a period of time, you don’t have to miss out on the benefits of a modern solution such as unified communications. 

Due to the nature of what they work with, many businesses don’t even go down the rabbit hole of trying to work out what is possible and what isn’t. But this mistake, in the long-term, will end up costing businesses either through time, money, productivity or all three.  

There is a solution where you can enjoy the benefits of unified communications, cloud infrastructure, hybrid working and a whole manner of other benefits within your current work setup and yet still integrate the requirements of the legacy system. And that is … 

Custom Solutions 

What you may not have considered, or even thought possible, is a specific custom solution built for your company from the ground up.  

Legacy solutions can often be built into a business like brickwork, proving difficult to remove in one go, or ever – whether that’s down to the nature of your business or a former employee who has moved on, it can be tricky to manoeuvre out of, but it can be worked around and eventually fixed in a way where everyone benefits. 

A custom solution can include necessary parts of a legacy system with the benefits of a unified communications solution. This means increased productivity better communication options, seamless collaboration opportunities and remote working with ease – and all with a custom solution that is built for you. 

The Amtech Difference 

At Amtech, we’ve worked with some incredibly complicated IT setups and helped businesses to enjoy a custom solution that incorporates their needs as a business. This extends to your digital transformation, cloud applications and infrastructure, as well as answering all of your security concerns. You’ll also enjoy unrivalled technical support all year round, ensuring that your technology is the least of your problems as a business. 

Unified communications is the way forward and even if you have a tricky legacy system, we have the knowledge and know-how to help you to overcome it by building a custom solution designed specifically, for you.